Support for Deal Apps from Deals LLC
If you’re an end customer (every day shopper or deal seeker) – You can contact us anytime at firstname.lastname@example.org with questions. We will get back to you within 1 to 2 business days
If you’re a Merchant or Company – You can contact us at email@example.com or you can visit our Order Site Contact Us Page for Live Chat and Phone Support
Frequently Asked Questions
- Does the App track me or my location? Answer: No. Please see the Deals LLC Privacy Page – we don’t track you and we don’t spy on you
- App stopped working. What can I do? Answer: Reinstall the App. You can find the App at the App Store – our developer name is Deals LLC
- When will Apps be available for other platforms? Answer: Android Apps are done and at some point in 2018 we will make them available for download through the blogs and websites
- App is slow loading deals. What can I do? Answer: Check your Phone Wireless Connection Speed. We load very little data, mostly text. The App should take just 5-10 seconds to load deals. If you have a very slow connection on your phone or tablet, it might take 20-30 seconds to load all deals. There are no images, just text
- Deals for the Stores I use are not available. When will those be added? Please email us at firstname.lastname@example.org and let us know what stores you would like to see deals for. You can also go to the Request A Deal Page and request a deal for a specific product or company
Most Common Help Issues
- Can’t find the App on my Phone. Solution: Search for it by name. Or connect it to your computer and use iTunes to check it’s installed.
- Don’t find deals from stores I like. Solution: Email us at email@example.com with names of the stores you want to see more deals from.
- Only a few deals a day. Solution: In the beginning we are focusing on quality and limiting deals to 1/2/3 a day. Over time we’ll add more deals.
- Only a few reviews a month. Solution: Again, we are focusing on quality first and posting just a few reviews a week. Over time we’ll add more reviews.
- Want Deals from Other Areas. Let us know at firstname.lastname@example.org which areas you want to find deals in. We’ll let you know if we have an app for that area